Contents


Account Summary Screen

An account is a set of users that share a set of maps and is controlled by a single person called the Account Manager.  If you are a municipality then your city, town, or county probably has a single account under which all your users and maps are managed.  The same is true for commercial customers.  To access the account screen select "Account & User List" from the menu of your map.

Account Managers
The Account Manager is the top level authority within the system. You can have up to 3 account managers identified by their email address.  The first account manager is set at the time the accound is created and cannot be changed.  The other 2 account managers can be set and changed by the first account manager.  Account managers are the only users with permission to add and remove users from the account.  After all, these are the people responsible for paying the bill so they are the ones who decides who gets to use the system.

How To Activate An Account
If you are currently in a free trial or if your free trial recently expired you can start your subscription either calling us and requesting an invoice or by clicking the "Activate Account" button on the account screen.  This will prompt you for your credit card and quantity of users.  Once activated you have full access to all the features of the system. 

How To Cancel An Account
To cancel your account click the button in the bottom right corner of the account summary section and then click "Unsubscribe" button.

How To Increase Or Decrease The Number Of Users You Are Billed For
Click the button in the bottom right corner of the account summary section and then click "Upgrade/Downgrade".  This will prompt you for your desired quantity and adjust your bill.

How To Change The Credit Card Used For Billing
Click the button in the bottom right corner of the account summary section and then click "Change Payment Method".  

Account Maps
This section lists all maps that belong to this account.  See Account Maps.

Account Users
This section lists all users on this account.  See Account Users.

Additional maps I am authorized to view
If you have been granted access to maps on other accounts those maps will be listed here.